Contact
Questions, corrections and complaints all reach the same desk. We read everything sent to us and reply in the order messages arrive, usually within two working days. Please include the brand name and the date of the page you are writing about, because operator terms change often and we need to know which version you saw.
Reporting an out of date figure
Bonus amounts, wagering multipliers, withdrawal windows and game counts are the entries most likely to drift. If a figure on our ranking no longer matches what an operator publishes, tell us which brand and which figure. A screenshot or the exact wording from the operator's terms page helps us verify the change quickly and correct the table.
Disputes with an operator
We cannot access your casino account, release a withdrawal, unlock a bonus or overturn a verification decision. Those matters sit with the operator and, above it, the regulator named on its licence page. We can point you to the right complaints route and we do record repeated problems, because a pattern of payment delays affects a brand's score here.
Business and media enquiries
Operators, affiliate managers and journalists are welcome to write. We do not sell ranking positions, sponsored placements or paid reviews, so please do not ask. We are happy to confirm how a score was calculated, to correct a factual error about a product, or to supply a comment for publication.